Trauma Informed Care

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Trauma-Informed Care Training Course Outline

Course Overview:

Trauma-Informed Care (TIC) is an approach that recognises the impact of trauma on individuals and equips participants with the skills to provide support while minimising re-traumatisation. This course is designed for professionals across various sectors, including healthcare, social work, education, and customer-facing roles, to foster a compassionate and supportive environment.

Learning Objectives:

By the end of the course, participants will:

  • Understand the prevalence and impact of trauma on individuals.
  • Recognise the signs and symptoms of trauma.
  • Develop skills to interact sensitively and effectively with individuals who may have experienced trauma.
  • Implement trauma-informed principles in their workplace practices.
  • Promote a safe, supportive, and empowering environment.

Course Outline:

1. Introduction to Trauma-Informed Care

  • Definition and principles of trauma-informed care
  • The importance of TIC in various settings
  • Understanding trauma: types, causes, and prevalence

2. The Impact of Trauma

  • How trauma affects the brain and body
  • Emotional, psychological, and behavioural consequences of trauma
  • Understanding the connection between trauma and triggers

3. Recognising Trauma in Others

  • Identifying signs and symptoms of trauma
  • Barriers to communication and trust-building
  • Responding to disclosures of trauma

4. Trauma-Informed Principles and Practices

  • The six key principles of TIC:
    • Safety
    • Trustworthiness and Transparency
    • Peer Support
    • Collaboration and Mutuality
    • Empowerment, Voice, and Choice
    • Cultural, Historical, and Gender Sensitivity
  • Practical applications in day-to-day interactions

5. Strategies for Trauma-Informed Communication

  • Building trust and rapport
  • Active listening and empathetic responses
  • Managing difficult conversations effectively

6. Self-Care and Resilience for Practitioners

  • Understanding secondary trauma and burnout
  • Strategies for maintaining emotional and mental well-being
  • Building personal and professional resilience

7. Implementing Trauma-Informed Care in the Workplace

  • Creating a trauma-informed environment
  • Policy development and organisational practices
  • Ongoing education and staff development

8. Case Studies and Role-Playing Scenarios

  • Real-world examples of trauma-informed care in action
  • Practical exercises to apply knowledge and skills

Course Duration:

  • Full-Day Training (7 hours)
  • Alternatively, can be delivered as a 2-part half-day workshop

Target Audience:

  • Healthcare professionals
  • Social workers and counsellors
  • Educators and school staff
  • Customer service teams
  • Managers and leaders